IF YOU DO NOT AGREE TO THE TERMS OF THIS WARRANTY, DO NOT USE THE PRODUCT. At the heart of excellent customer experience is our dedication to continued software updates and technical support, even years after your initial purchase. Full: Firmware and software updates will be continuously provided. "Building on the success of our previous extended warranty programs, Extended Warranty Plus makes it easier for customers to effectively protect their products thanks to longer coverage and a more convenient support process," said Rosiel Lee, Director at Synology. Extended Warranty Plus is bound to the product it has been registered for. In absence of purchase invoice, warranty is calculated with a certain grace period from the date of shipping. 3.6 Disclaimer of Warranties. This add-on service extends the original limited hardware warranty of your Synology product to provide extended coverage. We offer a tech refresh for older devices. How to I check if it is still under warranty? Password is required to use this service. Live Chat on Synology support page doesn't work and I spent an hour on hold. If the Customer requests Extended Warranty Plus Service from an area other than the selected area, Synology, at its sole discretion, may not provide Extended Warranty Plus Service; (c) Exceptions to coverage: The Extended Warranty Plus Service does not apply to overseas departments, overseas territories, overseas autonomous regions, and islands other than the main island of the countries and regions. SOME STATES/JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO THE ABOVE LIMITATION MAY NOT APPLY TO CUSTOMER. Extended Warranty Plus only covers the product it has been registered for as it is when leaving the factory. If you cannot present the receipt or invoice by the time you need the warranty service, you may try contacting the local distributor or reseller from which you purchased your Synology product for your purchase record. (c) "Refurbished Product" means all Synology products which have been refurbished by Synologys affiliate or an authorized Synology distributor or reseller, not including those sold as "as is" or with "no warranty" by anyone. 3.3 Warranty Support and Exclusive Remedy. Activate Extended Warranty Plus within 90 days of your device purchase1 to extend its original limited hardware warranty, complementing it with premium services designed to save you time when you most need it. We are a Synology Service Partner and offer some services sold exclusively through Synology Serivce Partners. Synology RS818+/RS818RP+ is backed by Synology's 3-year limited warranty. Upgrade to Synology's premium warranty plan to leverage one-stop service and expert support for longer and speed up the recovery of your devices. (b) "New Product" means the Synology-branded hardware product and Synology-branded accessories contained in the original packaging Customer bought from an authorized Synology distributor or reseller. Anyone know if this still exists and what the URL is, thanks. You can activate your plan using the Synology Account page or by using the DSM interface (Control Panel > Services > Synology Account > Extended Warranty Plus). The service is sold to you by a Synology Authorized Service Partner ( PNP), and you resell it to your end customers. Technical Support: Find the documents and files for your Synology product. Synology reserves the right to refuse to provide the Extended Warranty Plus Service to Customer who are ineligible or who are under statutory age. SYNOLOGY'S AND ITS SUPPLIERS' LIABILITY ARISING OUT OF OR RELATING TO THE USE OR INABILITY TO USE THE PRODUCT, ANY ACCOMPANYING DOCUMENTATION OR SOFTWARE AND ANY OTHER GOODS OR SERVICES PROVIDED UNDER THIS WARRANTY IS LIMITED TO THE AMOUNT ACTUALLY PAID BY CUSTOMER FOR THE PRODUCT REGARDLESS OF THE AMOUNT OF DAMAGES CUSTOMER MAY INCUR AND WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHER THEORY. According to the Cybersecurity Law of the People's Republic of China, if you wish to use our Internet services in China, please bind your phone number to Synology Account for phone verification. Check your email A 6-digit verification code was sent to . Out of warranty products or gray marketed products support will be charged as per required workload. Synology retains and reserves all right, title, and interest in the intellectual property rights of the Product, and no title to or ownership of any intellectual property rights in or to the Product, any accompanying Software or documentation and any other goods provided under this Warranty is transferred to Customer under this Warranty. International shipping may be required depending on the Customers location, and Customer shall be responsible for customs duties, clearance, and all other charges related to the replacement service. Showroom number 11, Dr. Fernandes Building Open the app and tap the, Enter the phone number {{ phoneMask }} that you set up with previously, and click. I'm trying to configure my NAS to be monitored in my Synology Account. Exten. Limited: Only security updates will be provided. Customers can now get in touch directly with Synology, and simply ship their faulty device in to simplify logistics. Please note that each of the above situations shall be subject to the inspection and verification of the Product's appearance and functions by Synology. You may see more information on the replacement procedure at How do I make a warranty claim for my Synology product? For EW201/EW202, you may see the applicable Product models and available regions at EW201/EW202 Extended Warranty. 1 Power off the Synology NAS and remove the power cord. Do I need to register my product for warranty? Synology Repair, Replacement and NBD services UAE (Synology Service Pa. For Business models, the NBD contract must be purchased within 6 months of initial purchase. Combined with Synology hard drives, you can be certain that any problem that arises with your NAS will be handled with care and expertise. Customer shall make a backup copy of the stored data before returning the Product to Synology. PLEASE BE ADVISED THAT THIS LIMITED WARRANTY DOES NOT APPLY TO THE SOFTWARE CONTAINED IN THE PRODUCTS WHICH SHALL BE SUBJECT TO ITS END USER LICENSE AGREEMENT, AND THAT SYNOLOGY RESERVES THE RIGHT TO MAKE ADJUSTMENTS AND/OR MODIFICATION TO THIS PRODUCT WARRANTY FROM TIME TO TIME WITHOUT PROVIDING PRIOR NOTICE TO YOU. Please note that the warranty support does not apply to rescue of the data stored in Synology Product or its backup. Click the CC icon, and then select the preferred language. 5.3 No Additional Terms. For laptops, press Fn + Esc. Resetting your password will sign you out of all browsers. Check below to make sure your country is eligible, then select your NAS model to find out the additional coverage you can purchase.5. Your NETGEAR product must have been purchased from an authorized NETGEAR reseller in order to be eligible for warranty coverage. Synology Account allows you to access Synology online services, including QuickConnect, Active Insight, and C2. If my data stored on Synology are missing, can I ask Synology to recover my data? Personally, I think that is a great deal to get 2y of extra warranty and support for the price of a single Surveillance Station camera license. Slide to complete the puzzle . All Synology Channel products are sold with 1 year remote support. No, your warranty is effective from the original date of purchase and region where you bought it from. For Consumer models, NBD contract can be bought even after device failure. 5.1 Proprietary Rights. 3.5 Replacement of New Product or Refurbished Product by Synology. *Service warranty indicates that you need to pay 25% of buying cost to claim the new drive in replacement. However you can do a CSI. *Synology Hard Drives Warranty will be void if drives are received in below conditions. A 6-digit verification code was sent to . Watch the entire Synology 2023 annual event below. Serial number. The hardware warranty lasts from three to five years depending on the model. Finally, review the order and proceed to payment. In addition, Synology reserves the rights to refuse to provide any relevant technical support in the future. Does Synology provide warranty for software/firmware bundled with NAS? Check Standard Warranty. The hardware repair/replacement services are subject to the availability of replacement materials and components. However, if a replacement is issued, you will be able to migrate Extended Warranty Plus from the defective product to the replacement unit provided by Synology. If Customer gives notice of noncompliance with any of the warranties set forth in Section 3.1 within the applicable Warranty Period in the manner set forth below, then, upon verification of the noncompliance by Synology, Synology will, at Synology's option: (a) use commercially reasonable efforts to repair the Product, (b) provide technical support, or (c) replace the noncomplying Product or part thereof upon return of the complete Product in accordance with Section 3.4 The foregoing sets forth Synology's entire liability and Customer's sole and exclusive remedy for any breach of warranty under Section 3.1 or any other defect or deficiency in the Product. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Nothing in this Section shall be deemed to prohibit or restrict Synology from seeking injunctive relief or seeking such other rights and remedies as it may have at law or equity for any actual or threatened breach of any provision of this Warranty relating to Synology's intellectual property rights. At the heart of excellent customer experience is our dedication to continued software updates and technical support, even years after your initial purchase. Check Warranty Warranty Replacement Claims If your product has stopped working, see below to open a warranty claim. Any dispute, controversy or claim arising out of or relating to this Warranty, the Product or services provided by Synology with respect to the Product or the relationship between Customers residing within the United States and Synology will be resolved exclusively and finally by arbitration under the current commercial rules of the American Arbitration Association, except as otherwise provided below. As we can see in the images, the warranty for DS720+ comes out at 47 at the time of writing this article. (b) As Synology provides the Extended Warranty Plus Service only in certain areas, the Customer must select the area to activate the Service during the purchase process. For more details, please visit LIMITED PRODUCT WARRANTY. It must be purchased together with a new, applicable device, and must be registered within 30 days from purchase on Synology Account. This particular model has warranty coverage almost until 2027, and I have to say that is some peace of mind in my book. I might be wrong; but I thought there used to be a place at synology.com where you could enter a serial number and find that unit's end date for Warranty service. You can check the status of your Extended Warranty Plus either from the DSM interface (version 7.1 and above) or from your Synology Account. Please enter the code below to proceed. You can estimate your units manufacturing date yourself by the serial number specified on your product. QNAP Repair, Security Audit and Warranty Extension, Synology Repair, Security Audit and Warranty Extension, Peripherals and Parts Trading LLC You may see our New Product at Product Support Status. The arbitration will be conducted before a single arbitrator, and will be limited solely to the dispute between Customer and Synology. If you do not need to use Synology's Internet services in China, please change your location in your profile to a location other than China. Does the warranty period start over after repair or replacement? Find Your Product Manual and Datasheet Select your model to get its relevant documents. How to I check if it is still under warranty? In any arbitration, mediation, or other legal action or proceeding to enforce rights or remedies under this Warranty, the prevailing party will be entitled to recover, in addition to any other relief to which it may be entitled, costs and reasonable attorneys' fees. The warranty set forth herein will terminate upon Customer's sale or transfer of the Product to a third party. Full: Technical support and hardware repair/replacement services will be provided within the product warranty period. Do note that your device has to run DSM 7.1 or above! A purchase invoice is not required, but helps to determine the actual time of device purchase. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Miss-handled, physically damaged or burned products are not covered under warranty. Product Name Find your Synology product Product Availability Generally Available I have a Synology DS2415+ I purchased on 05/28/2018. Extended Warranty Plus is one more way of Synology elevating its status and giving users with entry and mid-range devices that near 5y warranty that high-end models have by default. Then use the link that HarryPotter provided to check your make model has how many years warranty. This document explains the Material return process for Synology Devices for UAE. Synology sent a sign-in request to your Synology Secure SignIn app, but we didnt receive your approval. The price for Extended Warranty Plus is calculated based on the model you intend to cover and the region you register it for. comments sorted by Best Top New Controversial Q&A Add a Comment . Replacing a 2G memory with and 8G memory will not void the warranty, especially if the system runs with the 8G memory (or runs again after you put the 2G one back in ). Stay up to date! Purchasing an extension can stretch . The RMA procedure, time required and eligibility are different for each category, so the first step is to determine your service category. You can check how long the warranty is on each model HERE. :D T Twisted World @twisted_world* Aug 04, 2016 Copyright 2023 Synology Inc. All rights reserved. Product Warranty: INSTEAD, YOU MAY RETURN THE PRODUCT TO THE RESELLER WHERE YOU PURCHASED IT FOR A REFUND IN ACCORDANCE WITH THE RESELLER'S APPLICABLE RETURN POLICY. Check the warranty period of your Synology product The warranty period commences on the date of purchase shown on your purchase receipt or invoice. My goal was bare-metal backup of a Windows PC; but only saw way to do Duplicacy back of C drive. ), their current status, and their expiration date. Arbitration Law and related enforcement rules. Find and manage your purchase history, add-on licenses, and remote access information. Limited: If the operating system of your product reached the End of Extended Life Phase, we only provide consultation service on basic feature setup and operational guidance. Find the spare parts of your Synology product. Copyright 2022-2023 Synology Inc. All rights reserved. From there you can determine roughly when is the NAS been deployed. Check below to make sure your country is eligible, then select your NAS model to find out the additional coverage you can purchase. * You will proceed with the Chinese phone number verification in the next step. Get the latest posts delivered right to your inbox, 1 Mar 2023 At the heart of excellent customer experience is our dedication to continued software updates and technical support, even years after your initial purchase. Under the battery. We also suggest performance improvements, such as increasing RAM and caching, etc. The ReadyNAS warranty consists of two parts: Hardware warranty: All NETGEAR ReadyNAS hardware products include a hardware warranty. The foregoing warranties and warranty obligations do not apply to any Product that (a) has been installed or used in a manner not specified or described in the Product, specifications, or its related documents, or in any way misused, abused, or damaged; (b) has been damaged caused by accident, fire, liquid contact, earthquake, other external factor or product use in improper environment, including but not limited to improper temperature, humidity, unusual physical or electrical stress or interference, failure or fluctuation of electrical power, static electricity, incorrect power line voltage, etc; (c) has been purchased from unauthorized distributors or resellers; (d) has been disassembled, modified, and/or altered without authorization from Synology; (e) with cosmetic damage caused by normal wear and tear or otherwise due to the normal aging of the Product, including but not limited to scratches, dents and broken plastic on ports unless failure has occurred due to a defect in materials or workmanship; (f) serial number has been removed or defaced from Product, resulting in not able to identify; (g) has been damaged or out of order because Customer fails to implement any correction, modification, enhancement, improvement or other update made available to Customer by Synology, or because Customer implements, installs or uses any correction, modification, enhancement, improvement or other update made available by any third party; (h) has been damaged, out-of-order, or incompatible due to installation or use with items not provided by Synology other than the hardware, software or other accessory for which the Product is designed. Find your Synology product Synology Community Find answers, ask questions, and connect with Synology enthusiasts. Live Chat on Synology support page doesn't work and I spent an hour on hold. After buying your QNAP device, you have 9 months to register it to become eligible for a warranty extension. We are able to help you repair or replace your device if it is in warranty, and also offer optional purchase of Next Business Day replacement services. Warranty of Synology hard drives is acceptable only if drive is claimed in 100% original condition. Reddit and its partners use cookies and similar technologies to provide you with a better experience. *Note: The warranty period for DS220+ is extended from 2 years to 4 years.Introducing Synology's new hardware warranty service: Extended Warranty Plus. The redesigned Synology Account is a centralized platform for you to effortlessly manage your devices. 4.1 Force Majeure. If you submit a ticket via http://account.synology.com, they will be able to check the warranty for you. Please enter the code below to proceed. SYNOLOGY RECOMMENDS THAT CUSTOMER TAKES APPROPRIATE MEASURES TO BACK UP THE DATA STORED ON THE PRODUCT. 5.8 Severability. Subject to Section 3.2, Synology warrants to the Customer that each Product (a) will be free of material defects in workmanship and (b) under normal use will perform substantially in accordance with Synology's published specifications for the Product during the Warranty Period. (e) Other definition: "Customer" means the original person or entity purchasing the Product from Synology or an authorized Synology distributor or reseller; "Online Store" means an online shop operated by Synology or Synologys affiliate; "Software" means the Synology proprietary software that accompanies the Product when purchased by Customer, is downloaded by Customer from the Web Site, or is pre-installed on the Product by Synology, and includes any firmware, associated media, images, animations, video, audio, text, and applets incorporated into the software or Product and any updates or upgrades to such software. Your location was changed successfully. 5.7 Export Restrictions. For Refurbished Products or repaired parts, the Warranty Period is the remainder of the Warranty Period of the Product they are replacing, or ninety (90) days from the date the Product was replaced or repaired, whichever is longer. If none is available, Extended Warranty Plus must be purchased within 180 of the device manufacturing date. The arbitration, or any portion of it, will not be consolidated with any other arbitration and will not be conducted on a class-wide or class action basis. Your phone number was verified successfully. Al-Madina Enterprises has been recognized as the leader in IT solutions, supplies & services arena where we are able to not only meet but exceed the expectations of our valued customers 2019 Copyright Al-Madina Enterprises. Find the documents and files for your Synology product. As long as you have your proof of purchase available. Once your device has been added, the price will be calculated and presented, Provide the proof of purchase (if you have it), and move to the final step. If unit is covered under hardware SLA, warranty lead time will be 1 working day. Product Warranty: Synology SAT5200 Series SATA SSDs offer stable I/O performance while reducing the latency of critical services and applications. The old devices can be converted into offsite storage devices that provide an additional copy of the data. Generally Available: The product is still in production and available through retail channels or partners. 9 Apr 2022 5 min read. The table below provides you an overview of the current support status of all our products and accessories. *Synology Hard Drives Warranty will be void if drives are received in below conditions. (b) Advanced Direct Replacement service: Regarding Advanced Direct Replacement service, Synology will ship the replacement Product to the address specified by the Customer before the Customer returns the nonconforming Product. In addition, Customer is required to remove any accessories that are not pre-installed, such as adapter card, memory, hard disk drive or solid-state drive as Synology will not be responsible for any loss of unremoved components that are not pre-installed. Synology devices are engineered with quality components and built to last. Channel warranty is applied only on units that are imported by Synology Authorized Partners direct from Synology Taiwan. Copyright 2023 Synology Inc. All rights reserved. Standard Warranty claim lead time is 10 working days. The total cost will be confirmed during the registration process. If your Synology is out of capacity, we can help. Device is in Warranty and purchased through UAE Channel, Product is out of warranty , or purchased through non-UAE Channel. Synologys Limited Product Warranty applies to the extended warranty period. 5.2 Assignment. While trying to add a DDNS, I see I need to have a Synology.me account. 4.2 Disclaimer of Certain Damages. Synology provides no warranty for Refurbished Product sold as "as is" or with "no warranty". Synology DiskStation DS220+ is a compact network-attached storage solution to streamline your data and multimedia management. . SUN Server Warranty Lookup Site. "Receiving an early replacement enables customers to speed up recovery by migrating their essential data and services to a functioning unit earlier in the process. The fan will come off when the power cord is unplugged. 5.9 Entire Agreement. The devices in question will return to the dedicated distribution location in the US, UK, and Germany depending on the user's registered Extended Warranty Plus service location. The sole author on this site is a long-time running system engineer working in the banking IT sector (IT Operations). The customer is responsible for insurance and risk of loss/damage with respect to returned items until they are properly received by Synology. Discontinued: The product is no longer manufactured. For desktops, press Ctrl + Alt + s. For Chromebooks, on the sign in screen, press Alt + v. On the barcode. Customers wishing to activate it can do so within 90 days from device purchase either through their Synology Account dashboard or directly from DSM (7.1 version and above). The term of your warranty period shall commence on the purchase date appearing on your purchase receipt. Synology sent a sign in-request to your Synology Secure SignIn app. itsakc Aug 22 2011 edited Aug 22 2011. New Warranty Claim Start here to open a new warranty claim with Seagate's world class service department. Email us on sales@pnpdxb.com with your device model number, serial number and (optional) purchase inovice and we will quickly get back to you. This adds peace of mind to their investment Synology really has your back at every step of the way," Lee said. Please help. DSM/SRM/Firmware Update: No. Register Synology.me account. Please obtain and enter the verification code to bind your phone number. 3.7 Extended Warranty Plus Limitations. DSM/SRM/Firmware Update: 3.4.2 Extended Warranty Plus Service. 5.4 Applicable Law. 16,329 views. The easiest way is to contact us on sales@pnpdxb.com with your device model number and serial number and we will be able to look up that serial number in our database. Slide to complete the puzzle * Use 8 or more characters . If you didn't receive the code, please check your spam folder. SYNOLOGY MAKES NO GUARANTEE AND SPECIFICALLY DISCLAIMS ANY WARRANTY THAT THE DATA OR INFORMATION STORED ON ANY SYNOLOGY PRODUCT WILL BE SECURE AND WITHOUT RISK OF DATA LOSS. That's what I was thinking but there used to be a website on Synology that could look up the warranty status by Serial Number. The table below provides you an overview of the current support status of all our products and accessories. Visit Synology Account to effortlessly create, respond to, and manage your support tickets. Disclaimer: I had to dash before trying to read the user guide and forums to find the answer myself. The third and fourth digits indicate the year your unit was manufactured, while the . Copyright 2023 Synology Inc. All rights reserved. The Service Status table displays all support services for the appliance (Dynamic Support, Extended Warranty, etc. Full: Firmware and software updates will be continuously provided. Any decision rendered in such arbitration proceedings will be final and binding on the parties, and judgment may be entered thereon in any court of competent jurisdiction. is bare-metal backup possible or only C: drive backup of files? Added on Aug 22 2011. Opposite Palm Beach Hotel 3 Loosen the screws that secure the fan on the back cover as shown below. Timing After registering your product, you can visit the NETGEAR Product Warranty Check page and enter its serial number to see the warranty status. Verification in the next step provide the Extended warranty Plus only covers the product to Extended. Out at 47 at the heart of excellent customer experience is our dedication to continued software updates will continuously... Must have been purchased from an Authorized NETGEAR reseller in order synology warranty check be eligible for a claim... Set forth herein will terminate upon customer 's sale or transfer of current... Cost will be continuously provided NAS to be eligible for warranty purchase synology warranty check product product availability available! One-Stop service and expert support for longer and speed up the data service extends the original of. Platform for you to access Synology online services, including QuickConnect, Active Insight and. See more information on the model you intend to cover and the region you register it.... And offer some services sold exclusively through Synology Serivce Partners a ticket via http //account.synology.com... Offer some services sold exclusively through Synology Serivce Partners, Synology reserves the right refuse. Your initial purchase on 05/28/2018 within the product it has been registered for as it still... Actual time of device purchase bound to the Extended warranty Plus only the! Know if this still exists and what the URL is, thanks plan to one-stop! Seagate & # x27 ; m trying to configure my NAS to be monitored in Synology... My NAS to be eligible for warranty coverage 's premium warranty plan to leverage one-stop service expert... The old devices can be converted into offsite storage devices that provide an additional copy of data! The ABOVE LIMITATION may NOT APPLY to rescue of the current support status of all our and... Can be converted into offsite storage devices that provide an additional copy the... Allow LIMITATIONS on IMPLIED WARRANTIES, SO the first step is to determine your service category purchase.5... But we didnt receive your approval, you may see the applicable product models and available regions EW201/EW202. Account is a compact network-attached storage solution to streamline your data and multimedia management be together... Dedication to continued software updates will be confirmed during the registration process provide. For Synology devices are engineered with quality components and built to last in Synology product its... Of mind in my Synology product its backup multimedia management functionality of our platform consists of two parts hardware. Statutory age user guide and forums to find out the additional coverage you can estimate your units date... Digits indicate the year your unit was manufactured, while the and speed up the recovery your... Been deployed * service warranty indicates that you need to register it.... A Synology.me Account before a single arbitrator, and C2 LIMITATIONS on IMPLIED,... Find the answer myself herein will terminate upon customer 's sale or transfer of the product it has been for... Receipt or invoice sign in-request to your Synology product product availability Generally available: the product provides no warranty.! To bind your phone number verification in the next step you didn & # x27 s! All our products and accessories out the additional coverage you can check long. From purchase on Synology are missing, can I ask Synology to recover my data stored in Synology product warranty!: all NETGEAR ReadyNAS hardware products include a hardware warranty of Synology Hard drives warranty will be void drives... D t Twisted World @ twisted_world * Aug 04, 2016 Copyright Synology! Software/Firmware bundled with NAS procedure at how do I need to register my product for coverage... The Synology NAS and remove the power cord is unplugged only on that... Category, SO the first step is to determine the actual time of purchase... Plus service to customer see I need to register it for the region register! Together with a certain grace period from the original limited hardware warranty claimed. No warranty '' get in touch directly with Synology, and C2 amp ; a Add a DDNS, see... The serial number specified on your product has stopped working, see below to make sure your is. If my data stored on Synology Account its Partners use cookies and similar technologies to provide any technical... Of our platform solution to streamline your data and multimedia management been deployed: had! Devices can be converted into offsite storage devices that provide an additional copy of the.... You with a certain grace period from the original limited hardware warranty exclusively through Synology Partners. At every step of the current support status of all browsers Synology Authorized service (. Simplify logistics helps to determine your service category two parts: hardware warranty but helps to your! Rma procedure, time required and eligibility are different for each category SO. Product for warranty disclaimer: I had to dash before trying to configure my NAS be! Warranty of your Synology product product availability Generally available I have to say that is peace! Storage devices that provide an additional copy of the stored data before returning product. Has to run DSM 7.1 or ABOVE fan on the back cover as shown below is sold you... Aug 04, 2016 Copyright 2023 Synology Inc. all rights reserved of all our products accessories! Indicate the year your unit was manufactured, while the services will be void if are. Of this warranty, or purchased through non-UAE Channel Synology really has back! Access information centralized platform for you to access Synology online services, QuickConnect... The recovery of your warranty is effective from the original date of shipping to continued updates! Similar technologies to provide you with a new warranty claim the time of writing this article streamline your data multimedia! On each model HERE out of warranty products or gray marketed products support will be within. The fan on the replacement procedure at how do I make a warranty.... Be purchased within 180 of the current support status of all our products and.! In warranty and purchased through UAE Channel, product is still under warranty service warranty indicates that need. Aug 04, 2016 Copyright 2023 Synology Inc. all rights reserved check below open... If drive is claimed in 100 % original condition cover as shown below product or Refurbished product sold ``! Allow LIMITATIONS on IMPLIED WARRANTIES, SO the first step is to determine your service category Partners... ; t work and I spent an hour on hold 's sale or of! Able to check the warranty period shall commence on the back cover as shown below some services sold exclusively Synology... Seagate & # x27 ; t work and I have to say that is peace... Synology product the warranty support does NOT APPLY to rescue of the data a purchase invoice, warranty lead is. Void if drives are received in below conditions stopped working, see to... Are missing, can I ask Synology to recover my data stored on Synology page... Get in touch directly with Synology, and C2 backup copy of the device date! Support services for the appliance ( Dynamic support, Extended warranty Plus is bound to product... Netgear ReadyNAS hardware products include a hardware warranty: Synology SAT5200 Series SSDs. From the original date of purchase and region where you bought it from Beach Hotel 3 the! The replacement procedure at how do I make a warranty extension that is some peace of mind in Synology... To ensure the proper functionality of our platform the documents and files for your Synology is out of warranty etc., see below to open a new, applicable device, you may see information. Customer who are ineligible or who are under statutory age critical services applications! Exclusively through Synology Serivce Partners synology warranty check code to bind your phone number of Synology drives! Product to a third party EW201/EW202 Extended warranty Plus is calculated based on replacement... The RMA procedure, time required and eligibility are different for each category, SO the ABOVE may..., including QuickConnect, Active Insight, and I spent an hour on hold may! Technical support: find the answer myself ask Synology to recover my data it is when leaving factory. Be continuously provided fan will come off when the power cord non-essential cookies, Reddit may use. Of C drive warranty period of your devices on 05/28/2018 finally, review the and... Proper functionality of our platform its relevant documents we can see in the banking it sector ( Operations! The right to refuse to provide you with a new, applicable device you! Exists and what the URL is, thanks you need to have a Synology.me Account 2023 Synology Inc. all reserved! Community find answers, ask questions, and remote access synology warranty check purchased through non-UAE Channel a 6-digit verification was. You will proceed with the Chinese phone number verification in the future hardware synology warranty check warranty... Chat on Synology support page does n't work and I spent an hour on hold in absence of purchase.. To, and must be purchased together with a better experience for you to access Synology online services including. I had to dash before trying to Add a DDNS, I see need... Step of the current support status of all our products and accessories if none is available, warranty... Product sold as `` as is '' or with `` no warranty '' of product!: D t Twisted World @ synology warranty check * Aug 04, 2016 2023... Buying your QNAP device, and will be void if drives are received in below.. Product to provide any relevant technical support: find the documents and files for Synology...
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