We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window, 200 E Gregory Street, Pensacola, FL, 32501. Its absolutely gorgeous! Though the hotel will undergo extensive modifications, hotel general manager JoeMcKay maintains that all historic features will be preserved and restored. What is the closest airport to Crowne Plaza Pensacola Grand? $1,055 per night (Latest starting price for this hotel). BBB Business Profiles may not be reproduced for sales or promotional purposes. Youre either waking up freezing at 3 am or hot because you had to leave it at 74. The rooms are nothing special. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. Pensacola, Rooftop Resort - Clothing Optional - Adult Only, Train station: Pensacola Station (6.5 km / 4 mi). The Historic Pensacola Village is 1.3 km from the Pensacola Grand Hotel, while Blue Wahoos Stadium is 2.1 km away. If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. Renovations will be done in stages, and the hotel will remain open throughout the entire project. Disinfectant is used to clean the property, Protective shields in place at main contact areas, Personal protective equipment worn by staff, Individually-wrapped food options available for breakfast. 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I told her that I informed the hotel that I would be checking in late as well and that is when she also informed me that the special requests made do not actually get sent to the hotel. The business center and the downtown Pensacola location near both the Civic center and the airport make the hotel appeal to mostly business travelers. Youll have a private room with all the hotels amenities, 200 East Gregory Street, Pensacola, FL 32501, The hotel was beautiful. Be careful when booking a hotel room, Need to file a complaint? Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center. HORRIBLE! Number of rooms: 210. Rooms need to be updated!! They didnt act frazzled or anxious. 200 E Gregory St, Pensacola The upscale Crowne Plaza Pensacola Grand is set 0.5 miles of Seville Square and 0.2 miles to Pensacola Civic Center. If you buy something through our links, Oyster may earn an affiliate commission. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. ), Ballroom, Conference/Meeting, Banquet/Event Hall, Hotel/Resort/Lodge, Restaurant/Bar/Pub. You're getting the lowest possible rate We Promise Opens in a new window. Check-in time is 4:00 PM and check-out time is 12:00 PM at Pensacola Grand Hotel. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. So the only person on a Saturday night 7pm at a sold-out Hotel in downtown that is in charge is the desk clerk. The hotel is right in the downtown area offering plenty of historic beauty and diverse opportunities. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. 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Rooms range from King and Queen to Poolside Suites, Two-Story Suites, and Presidential Suites. For guests' safety, the property includes a smoke detector in each accommodation. Enhancements will be made to all the hotels rooms, the lobby, banquet facilities and meeting areas. She then informed me that she was the manager on duty and the general manager (Joe McCay) of the hotel was not working and he does not work hardly anymore because he plans on retiring soon. However, the lobby was damaged by the winds and rain, lost power and water. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. As a matter of policy, BBB does not endorse any product, service or business. The business center, and the downtown Pensacola location near both the Civic center and the airport, appeal to business travelers. 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