Cubavera has a consumer rating of 1.45 stars from 20 reviews indicating that most customers are generally dissatisfied with their purchases. Had I never called they would have kept my money and ran. Shop our men's apparel collection for guayabera shirts, men? We no longer have a restocking fee for items returned within 30 days. After my last phone conversation today, "the order is still being processed". Of course it took two days to reply and the order with the wrong sizes had already been shipped. GIVE ME MY REFUND! This is a private listing and your identity will not be disclosed to anyone except the seller. No initiative by their customer service team to provide me with my refund. Thats tomorrow and my package is still in OLATHE, KS, 66062, don't see that for a week. merchant website to ensure validity before making a purchase. This is by far the worst customer service I have ever dealt with. CouponFollow tracks coupon codes from online merchants to help consumers USPS told me that they use a third party shipping service called newlogstics to handle their shipping returns. If you are unsure of your size or how an item will fit, please do not have alterations done until you have had a chance to try on the item. Cubavera has not responded to any of my requests. Cubavera shirts are the best. I called FEDEX and I learned the item was shipped by cargo ship. -Refunds are generally issued withing 14 business days. I was very happy when I opened the box and saw the shirt. In addition to that they use expedited shipping for their returns and don't specify this, so I paid 20 dollars to ship back a 44 dollar shirt. ONE STAR I IS BEING KIND. I ordered a shirt for my son and was to small. ALL RIGHTS RESERVED. Avoid this company! Shipping is FREE on all U.S. orders over $75. In this field, you can enter your promo code. In the package.) I couldn't print the return label because the website couldn't not find my order. Cubavera.com 25% Off Sitewide + Free Shipping On $50+ Orders, Enjoy Free Shipping On $14.99+ Polos Purchases. We gladly ship to Canada via US Priority Mail International. Prom season is here, and you deserve to look and feel amazing for your big party! I've owned a couple of Cubavera shirts in the past (albeit with different material) and haven't had any problems with them, but this is absurd. Cubavera polyester subtle floral Jacquard sport shirts for men. i wouldn't even give them 1 star. Please note, the prices below are for shipping only, these do not include duty or local taxes that you may incur. Size was right, look was right, everything. Apparently there is no Cubavera size that will fit me properly. Get for $30 When You Buy 2 Men's Classic, Big & Tall Polos. The sizes run small. FIRST AND LAST TIME I AM ORDERING FROM YOU. We can ship via UPS or Fedex.. A contemporary take on timeless tradition: this is what the Cubavera This site has great clothes but HORRIBLE customer service. {"modules":["unloadOptimization","bandwidthDetection"],"unloadOptimization":{"browsers":{"Firefox":true,"Chrome":true}},"bandwidthDetection":{"url":"https://ir.ebaystatic.com/cr/v/c1/thirtysevens.jpg","maxViews":4,"imgSize":37,"expiry":300000,"timeout":250}}. To redeem your coupon code or promo, shop the site as you typically would, then click on the cart icon on the right-hand side of the website when you are ready to check out. Reduce your upfront costs when you pay for your purchase with convenient monthly installments instead of all at once by selecting the "Pay with Klarna" option at checkout. s linen pants, casual linen shirts, suits and beach clothes. Copyright 2009 - 2022 NextGen Shopping, LLC. Tip for consumers:beware of the return costs. brand represents. I purchase a shirt for a good friend who turned 60 but item never arrived. For everyone else, orders are subject to standard shipping costs dependent upon location. You can get similar shirts at Zara that feel nicer too! Well two days later they finally replied and said they cannot change the size. Then I received an auto reply saying it always takes between 1 and 2 days to reply. If my husband wears a large in canadian sizes what size should i order? Don't buy anything from this company. After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. DO NOT ORDER from them. It has been weeks since I returned, with no return credit. Disabling it will result in some disabled or missing features. This company is pure TRASH DON'T BUY, their shirts suck too.. You can still see all customer reviews for the product. Nothing. I ended up returning this one also. Discounts for Military and Military family members. When I call, they say to wait for another few days, week, then see what happens?! I purchased a total of eight shirts through Amazon.com over a twelve month period beginning in February, 2011. We shop at this website for my husbands big and tall Hi, is there a phone number i can call for a live customer service agent? Styles range from casual to formal, all with a fun, Latin twist. Something went wrong. They claimed it's a nationwide delay for all carriers. If any items have been altered or worn, and you still return them, we reserve the right to return the item to you if we can no longer sell it. way from its humble origins though, and our brand has evolved with CUBAVERA, THE PACKAGE IS LOST! Neither fit, so the next day I packaged with the Cubavera return label, delivered to the local post office. Update: after posting this, cubavera refunded the shipping charges also. If you do not purchase Seel Return Assurance along with your order, the order is subject to the standard return policy. Just Now Cubavera Offers an Extra 30% off on (Almost) Everything. Owned by the same family that founded the Perry Ellis clothing brand, Cubavera combines Latin colors, fabrics, and all around flair with modern styles to create the ultimate fashion and lifestyle brand. Whether you are searching for casual vacation clothes or a unique mens suit, Cubavera has it all. CUBAVERA SUCKS! It also analyzed reviews to verify trustworthiness. We will either send you a USPS Prepaid Return Label for the item, or we may ship a replacement with a USPS Prepaid Return Label enclosed in the new shipment. Thanks Steven Delgado. So I ordered shirts and inadvertently did not order the correct size. The items were of very poor quality (which is silly for $25 T shirts) and they were scratchy to wear, and very tight in the shoulders and chest. If you are not completely satisfied with your purchase, you may return it within 30 days for a full refund, minus original shipping charges (if applicable). The shirt itself was well made, but lacked the finishing you'd expect in a quality garment. I ordered shoes and linen slacks in July, both at my regular sizes. I wanted to return the items. I returned them and realized once i got the receipt for return that this is the standard return policy for the company. 2022 PEI OPERATING, LLC. The website did state you would be charged $6 for the return; however, it was not stated that the original shipping costs would also be charged. it, shifting from a single signature shirt to a Hispanic-inspired lifestyle Returns are processed within 3 weeks, and refunds are processed within 60 days. Now I will have my credit card reverse the charge. If we have made an error in the shipment to you, or the item is defective, please contact us before shipping the items back to us. The men in your life will absolutely love the vibrant selection of linen tops, polo shirts, pants, shorts, suit separates, and wedding essentials available from Cubavera. Tip for consumers:NO CUSTOMER SERVICE ! We use cookies for analytics, personalization, and ads. I ordered a linen shirt and pants, paid for overnight shipping. Make sure theybuse UPS or even USPS because your never get it on time with there free shipping. On my credit card they deducted all the shipping charges from my refund. Style is our heritage. Style #CUWM672B-T-BLUContent: 100% Polyester. Get Up to a 70% Discount on Men's Casual Clothing, Shoes and Accessories. To become part of our fashion family please click below. I was charged shipping both ways for NOTHING. Backed by the National Science Foundation, Extremely poor customer service and delivery, Sizes run small and be careful with returns, This site has great clothes but HORRIBLE customer service. I was thinking this would be enough time to get my order since I had put a rush on delivery. -Underwear that has been tried on / worn. During November and December, we will honor all returns & exchanges through January 31st of the new year, as we understand many purchase during this time are gifts. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. Reviewed in the United States on August 28, 2012. I ordered my clothes form the website on April 30th and I processed for 2day delivery since I leave vacation on May 9th. ( remember no email of shipment or enclosed order info. Cubavera Currently are on Sale Up to an Extra 75% off on Big and Tall Styles and They Also Ship for Free on Orders Over $100. The guayabera has come a long When shopping for Cubavera products, be sure to use promo codes from Giving Assistant to ensure that a portion of your order is donated to an outstanding charity. Problem solved. If that happens, we will adjust the price of shipping after your order has been placed. THE PACKAGE IS STUCK SOMEWHERE IN GEORGIA SO IT SAYS ON THE FEDEX PAGE. I have ordered many things from their site, like their cloths, first return. These Giving Assistant coupons allow you to save money while also helping out a great cause! I purchased many thing online from different clothing stores and companies there the worst. Not sure if the search terms are Cubavera's fault or Amazon's but I just did the same search and this shirt popped up again. I learned it the hard way on a 2 week summer trip to Italy, Turkey, and Greece. and discount promotions for July 2022. There are sections on the shoulder and the back where it looks like the material is wearing through. Enjoy 20% Discount Sitewide with Promo Code, Purchase Select Shirts for $14.99 When You Use Promo Code, Buy Men's Best-selling Drawstring Linen Pants. If the item is damaged, does not fit, or is otherwise incongruent with your desires you will have to pay an additional fee to return the item(flat fee of $6). Cubavera.com is a clothing distribution company that grew out of another company started in 1967 called Supreme International. Not a single item fit me. Additional support services are available on the website in the robust FAQ section. sportswear brand. It said that order number is not in their system. These are cheaply made cloths. Reviewed in the United States on June 2, 2014. cubavera sucks! Our guayavera shirts, casual shirts, jackets & outerwear, suits, pants and shorts are comfortably elegan". I have ordered from them twice and paid for 2 day and next day air and it took a week both times to receive my packages. Our roots run deep. Tip for consumers:Do not use this company! The purchase was made in March 15 and his birthday was in April 22. It's been a week. Let us email you when fresh coupons are found. Register for the program to enjoy this perk. Checking the size of my old shirts, I ordered a few new size S shirts. Cubavera.com provides customer support services via their contact form, which is accessible online. We are unable to resell open packages of underwear, sorry. They don't prioritize next day air or 2 day shipping over someone ordering standard shipping which does take a week. Made in Bangladesh. Next, click "Apply" and your savings discount will automatically be applied to the order total. The item was in limbo for almost a month, until I finally got through to USPS. Was too late! Their site has NO phone number for customer service which of course tells you to email and since they truly value your business, they will reply quickly. They will take days to "process" your order when it should be processed and shipped the day or next day from when you ordered it. I had the same issue with the other style-same tight to huge in the one x up in size. We will provide you with a tracking number when your order ships, we ask that you follow the progress of your order so you are aware of expected delivery dates. They even offer a big and tall section, ensuring that men of all shapes and sizes are able to look and feel great in these clothes. Ground shipping is usually 1-3 days, depending on your location. When I tried the shirt on (not laundered yet, and these do shrink), it barely buttoned, and did not leave enough room to sit down. To explore licensing opportunites please contact. If you need to send products back to us for either a return or an exchange, please download our. I called several times and they told me that my order is being processed. Reviewed in the United States on August 8, 2013. I like the tag label down the shirt that identifies and accents the maker. Research into millennial consumer trends. I bought several of these which came up in a search for "linen shirt". This seems to be the way clothing is hurriedly finished now-you have to go around the garment trimming stray threads, etc to finish it properly. I will say, as a fan of this type of products, I was very disappointed with the fact that i was unable to contact no one in customer service, but they responded my email and solved my problem with the shipping carrier, the package disappeared, witch is something usual on Fedex. Shop Men's Best Selling Styles and Save Up to 40% on Casual Shirts, Polos, Dress Shirts, Guayabera Shirts and More, Take an additional 40% Off Sale. We may earn a commission when you use one of our coupons/links to Muldoon's Mens Wear 1996 - 2022, All Rights Reserved. So I paid $13 to try on a shirt and purchased nothing. Get 20% off your first purchase and get the latest deals and promo codes when you take advantage of huge savings on Cubavera.com items by signing up for. and its current promotions connect with them on Twitter @cubavera, or Facebook , or Pinterest, About: "Guayabera, mens linen pants, beach wedding attire, casual shirts and more at Cubavera.com. DO NOT USE THIS COMPANY ! By the way, this also meant the discount code I used would no longer be valid". Geared toward high school seniors headed to college. Follow Cubavera.com online on all their social media channels to get new product information, flash sale notifications and promo codes on a regular basis. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. The pants I ordered are sold out so no chance of exchange, however, I'm really not interested in an exchange, as it would probably be more time and money wasted. On the address label it gave an order number. PS Beautiful Shirts if I every receive it. If you purchase Seel Return Assurance for eligible items in your order, please use the Seel Return Portal to return your eligible items. If you have a shipping account you would like to use, please contact us after placing your order. Items that have been altered or worn may not be returned unless they are defective. One has to fill out a form name, zip and order number. You can learn more about Seel Return Assurance here, Pendleton 100% Wool Beach Boy Board Shirts - Tall Sizes, Ascott Browne 100% Polyester Beltless Western Fron. We will not credit you for and shipping expenses. The item you've selected was not added to your cart. As long as the items are unworn, unwashed and undamaged, Cubavera.com will provide the opportunity for exchange or refund. It's misleading and should be changed. Machine Washable. You can return your unused purchase within 30 days of your order for an exchange or refund. Tip for consumers:Do not buy from this site. We continue to find relevant ways to present new product in Certain lightweight items will qualify for cheaper shipping rates. It looked ridiculous, and I could not imagine why one size difference was so immense. We would advise you to contact your local post office if you haven't received your package, they be holding it in order to acquire duty taxes. When I reached out to the rep at newlogstics she had told me the item was delivered to Cubavera on September 4th. The shirts look good but are much heavier fabric than linen and do not do well in hot weather. Buy One, Get One 50% off on Men's Dress, Casual, Drawstrings, and Suit Pants. Although rare, packages can be lost or damaged during transit (from any carrier). Happy customers. collection. They said they would send emails with the confirmation which I never got. You can learn more about the Seel Return Assurance policy here. HORRIBLE costumer service. They said as a courtesy they would cancel my order and I should return to the site to order again. Right Now Cubavera Offers Buy 1 Get 1 50% off on Select Pants. Birthday is over still haven't receive the item and we're in the month May. Verify that the products in the cart are correct. Your order comes with a return label should you wish to send your items back. DO NOT ORDER FROM THIS COMPANY! Join Now. Although the did credit back the shipping charge, I have yet to receive my merchandise. Soft and comfortable, this floral shirt features a soft point collar, single chest pocket, 7-button front, and a decorative button on each sleeve to give this shirt a unique look. I have had a number of Cubavera shirts over the years, and bought two more styles recently, including this one in black. Not cool! Muldoon's offers free Ground shipping on all orders of $100.00 or more when shipping within the United States. Consumers complaining about Cubavera most frequently mention customer service problems.Cubavera ranks 443rd among Men's Clothing sites. Please enable JavaScript in your browser for better use of the website! Long story short if you really need one of the shirts buy it of the rack unless you have several months to wait and make exchanges. Again, they said they "valued my business". This is what sets us apart as a premier Latin men's Browse the latest coupon statistics and trends for 2021. There are small time ebay shops with more fair return policies than this - for shame. No company sends a shirt by ship but these people. I never got an acknowledgement of shipment. I ordered a pair of pants, but they never came. View cart for details. However, after wearing and washing it (according to the label) a few times, it's starting to fall apart. Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them. Free ground shipping on all orders of $100 or more (US only), All orders ship from Eau Claire, Wisconsin, Cubavera polyester subtle floral Jacquard sport shirts for men. No make-good. I contacted Fedex and they said the package was either damaged or delivery was was interrupted for some reason, If you place and order for a Cubavera shirt. I sent the 3xl back and immediately ordered the exact same shirt in 4xl-and I have never bought any other shirt in a 4xl before. Don't pay for ground FedEx it will still be lost in transit. Refresh your browser window to try again. Cubavera.com offers free shipping for members of their totally-free Good Life Loyalty Program. Cubavera offers customers a range of mens clothing options reflecting the vibrant, laid back Latin culture. After the company sent the wrong size pants, I had to pay for return shipping. This is my 2nd online order I didn't learn from my 1st experience that my order was going to be delayed. Reviewed in the United States on December 11, 2012. 2 Day shipping does not include weekends or holidays, only normal business days. For more about this website, Our top list of verified student discounts. For a Limited Time Cubavera are on Sale Up to an Extra 75% off on Select Men's Styles and They Also Ship for Free on Orders Over $100. This page works best with JavaScript. Refunds are provided minus the restocking fee and shipping costs. June 6th they said it will be delivered by the 21st. an ever-changing American landscape while staying true to our roots. Tried to get a replacement for a shirt I just received, went through the website on there return policy and it showed my "invoice does not exist" I then emailed customer service and I'm still waiting for a response. If you need something shipped overnight, please contact us at 1-800-942-0783 for a price quote. Ridiculous. Take An Additional 30% off on Big & Tall Sale styles and Free Shipping on Over $50. -You are responsible for all shipping charges to return items to us. thanks! Still think cubavera needs to consider other options for deliver their products. The order would have to be cancelled and then I would have to reorder. Gain trust and grow your business with customer reviews. Seller assumes all responsibility for this listing. Get big discounts on your purchases and earn loyalty rewards when you sign up for the Good Life Rewards Club. This is my 3rd attempt to return these items for a refund. For a Limited Time Cubavera are on Sale Up to an Extra 50% off on Original Priced Items. From time to time we will have a manufacture ship the items directly to you to expedite an order, even in those cases the items MUST be returned to us or no refund or exchange will be accepted. All returns / exchanged must contain all the original packaging. All prices are in US Dollars. letty. And on top of that, nothing fit which started this entire process! We had to return our order. To find more information about reviews and trust on Sitejabber.com please visit. The company is based in the United States and provides all the flavor of Central and South America in its delightfully designed clothing offerings. First I ordered my usual size (3xl). By using Sitejabber, you agree to our Terms of Service and Privacy Policy. If you have a shipping account you would like to use, please contact us after placing your order. Right Now Cubavera are on Sale Up to an Extra 70% off on Original Prices on Men's Styles. So, here is where the sizing issue becomes really curious. So my plan before i leave in a day for my trip would go to the mall to go shopping since I still haven't got my order. I've owned (and loved) a few Cubavera shirts, but they are getting long in the tooth so I recently decided to update my wardrobe. The medium shirt fit like an extra large. I ordered a shirt from them, returned it August 22nd. This has been going on for a month, and still no refund, word on the return. Soft and comfortable, this floral shirt features a soft point collar, single chest pocket, 7-button front, and a decorative button on each sleeve to give this shirt a unique look. The colors and fabric are nice, and the shirts seem well-made, but they went immediately into the 'wear when everything else is dirty' pile because of the sizing. Just Now Cubavera are on Sale Up to an Extra $100 off on Any Orders Over $300. To calculate the overall star rating and percentage breakdown by star, we dont use a simple average. -Items that are returned after the original 30 days, but within 4 months may incur a 20% restocking fee. Tip for consumers:Of you really need a Cubavera pay the extra for Express Delivery but who does that, buy it off the Rack. Mind you today is September 26th & I didn't receive a refund until I called them. You are viewing current cubavera.com coupons Right Now Cubavera are on Sale Up to an Extra 70% off Sitewide During Cyber Week. AWFUL, DISSAPOINTING AND TOTALLY FRUSTRATING. Today, the Cubavera.com brand continues that tradition, while also innovating on Latin-inspired clothing with its vibrant menswear options that are both comfortable and fashionable. I should have read the return policy more thoroughly prior to my purchase so part of this is on me but truth be told i will not use this site again to purchase anything period. Please ship to our store address below: Questions? Please make sure that you are posting in the form of a question. Cubavera, Men's Ivory Short Sleeve Guayabera Shirt, 55% Ramie 45% Rayon, Large, - eBay Money Back Guarantee - opens in a new window or tab, Cubavera, Men's Ivory Short Sleeve Guayabera Shirt, 55% Ramie 45% Rayon, Large, - for PayPal Credit, opens in a new window or tab, - eBay Return policy - opens in a new tab or window, - eBay Money Back Guarantee - opens in a new tab or window. Tip for consumers:Shop with a reputable company. If you get what you want in one shot they might be ok - but we are talking about buying clothing without getting to touch it, try it on, see the fabric in person - returns are going to happen and it seems counterintuitive to ALWAYS charge for returns. At the Moment Cubavera are on Sale Up to an Extra 50% off on Original Prices on Select Styles. There is no customer service to talk to. If everything looks good, look for the "Gift Card or Discount Code" field on the right side of the screen beneath the order total. Yes! Hence, my ranking of 1. Cubavera Short Sleeve Subtle Floral Jacquard Shirt. Copyright 1995-2022 eBay Inc. All Rights Reserved. Their internal systems are broken and I would really caution anyone from returning product. Others said this happened to them. Now at $34.99. Offer expires at 11pm EST, Get Free Shipping on Orders Worth $50 or More, Get the Mens Casual Shirts and Polos for $17.99. We shop at this website for my husbands big and tall clothing and he always gets a shirt like this for his yearly birthday present. Please contact us during normal business hours at 1-800-942-0783 or. I HAVE NOT RECEIVED MY MERCHANDISE. Live the good life. We can ship via UPS or Fedex. Top subscription boxes right to your door, 1996-2022, Amazon.com, Inc. or its affiliates, Cubavera Men's Short Sleeve Shadow Box Camp Shirt, Learn more how customers reviews work on Amazon, See all details for Cubavera Men's Short Sleeve Shadow Box Camp Shirt. All returns and exchanges must be shipped to our store. Claim your listing for free to respond to reviews, update your profile and manage your listing. Right Now Cubavera Offers an Extra 10% off Sitewide. Shipments can take 7-10 days to arrive. They will charge you to ship an item to you (makes sense) and to ship a return back to them(makes alot less sense). Your recently viewed items and featured recommendations, Select the department you want to search in, Reviewed in the United States on April 16, 2012. Like I said their clothes are wonderful but their customer service makes it not worth it to shop their store unless you have a week or two to wait. I filled it in. FedEx doesn't know where they are, and Cubavera does have customer service, only a computer that blocks calls to a human being. Reviewed in the United States on July 1, 2013. You should check any coupon or promo code of interest on the The color is starting to fade in spots as well. So ridiculous when everyone else gets their packages to me in under 4-5 days. Cubavera.com has a generous return policy; the company wants its customers to be satisfied with their purchases, so they happily accept returns on almost all items within 60 days of purchase. Supreme International was focused on the distinctly Latin guayaberas: the embroidered tropical shirt with four pockets that is so ubiquitous in Latin America. There is a flat fee for all other orders, as well as second day and expedited shipping. When it arrived, I expected that it would be a bit roomier than the 3xl-but, it was huge-I mean more than a foot of extra fabric between the front of my waist and the shirt when pulled out. So I emailed asking for the size change. Reviewed in the United States on September 27, 2012. Comfortable and classy clothing at a low low price. Right Now Cubavera Offers Big and Tall Shirts for $24.99 or More! save money. Access our guides, research, and other resources. Never again. No apologies. Fit and feel is excellent, and will add these to one of my favorites. The pants came with no paperwork inside. You can even accentuate the look with unique accessories and fedoras, also available on the companys website. If there are issues with your shipment, please contact us at once. Enjoy An Additional 30% Off Your First Order when you Sign Up For the Email List at Cubavera.com! make a purchase. I purchased a shirt for my husband for Father's Day and it took them 20 days to get it to me. For all other shipping prices, please refer to the prices below: Due to the high price of Next Day shipping, we no longer offer it as an option when ordering online.
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