Comcasts Xfinity customers across the United States reported nearly 54,000 outages early Tuesday, according to the outage-tracking website Downdector. @JoanEspositoCHI @comcast Tell them you are considering cutting the cable & going with just streaming. I'm sorry to hear about the issues that you're experiencing. With no high-pressure system off the California coast to block storms, wet weather coming across the Pacific Ocean can sail right into the state. Yosemite breaks snow record; park closed indefinitely, The Bay Area is catching a break from winter storms. Why is my Comcast Internet signal so bad? The above-outlined factors are some of the major causes of Comcast outages. Lol. You also have the option to opt-out of these cookies. Necessary cookies are absolutely essential for the website to function properly. So yes, youll be given outage credit. As stated earlier, youll save yourself from much stress if you check Comcast service for a possible outage when you notice any error. Please don't call "support numbers" posted below most probably it's a scam. Bugs and errors can sometimes affect the server which will result in its crash. Not this xfinity outage forcing me to go to sleep at a reasonable hour. Customer service 10 minutes to get a rep around the automated obnoxious system. The epic California snowpack is inching toward record levels. Worst ran company ever. I've talked a lot about @Xfinity 's many many shortcomings but I'll admit if they've actually rolled out widespread 10Gi/s home internet service, that's pretty impressive. Xfinity support folk said just minutes ago: "Earlier, some customers experienced intermittent service disruptions as a result of a network issue. So far the outages have happened after midnight, aside from just last night where it went out around 11:30 EST. Ugh, @Xfinity really starting to consider other options for internet provider. These offerings are usually available in triple play packages. Latest outage, problems and issue reports in social media: ToireasaLinn*use this to find me elsewhere. Find outage information for Xfinity Internet, TV, & phone services in your area. Please send us a DM to get started. Stuff breaks. Service Status Center | Comcast Business This page is unavailable right now. - Ricardo https://t.co/sJXooIWuaU, Hello, there! Comcast hit by widespread Xfinity outages in major U.S. cities | Fierce Telecom Fierce Wireless Fierce Telecom Fierce Video Fierce Electronics Silverlinings StreamTV Show Sensors Converge. Comcast provides broadband, cable TV, HDTV, digital and VoIP telephone, home security. This site uses cookies to enable your digital experience. My favorite thing ever ever ever is when I can't watch the last half/third/quarter/10 mins of a show I DVRed because your app is terrible @Xfinity im going to miss a lot if my first season on tv in a looooong time , @SSF_Fog32 @Xfinity i get daily calls to return equipment they never sent me @comcast @comcastcares On Demand NOT working again today. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. These cookies track visitors across websites and collect information to provide customized ads. Criterion Digital 2023. A. Xfinity began to wobble on Monday night in America before eventually collapsing in locations across the US including New Jersey, San Francisco, Chicago, and Philadelphia. An outage is declared when the number of reports exceeds the baseline, represented by the red line. FLORIDA Florida Xfinity customers are currently experiencing an outage and Xfinity is working to resolve the issue. But in a situation where youve waited and the error has not been rectified, you can the report using the Comcast status center. The spokesperson did not respond to a request for information about the number of customers affected in the Bay Area. We would be more than happy to assist you further. This website uses cookies to improve your experience while you navigate through the website. Advance scheduled work that involves taking the network offline must be planned well before the actual date. CBS3's Natasha Brown will have the latest this afternoon on CBS3 at 4. We all know that equipment can fail (hardware and software related), storms can damage lines, drunken idiots can hit utility poles, and any of those things can happen without warning. Heres what Comcast says about the huge Bay Area Xfinity outage, S.F. Their service is cut across internet provision, Phone, TV, etc. ET, according to Down Detector. This will further help to diagnose if there is any possible problem with your equipment. @RobMayeda Comcast down here in Fairfield. Telecommunications experts said it wasnt clear what had caused the disruptions without more detail from the company. Check the banner on top if there is any outage report around you. At the moment, Comcast as a company still has fiber as their backbone network which has advantages and disadvantages. We have addressed the issue and service is now restoring for impacted customers, as we continue to investigate the root cause. Pour Salt Down Your Drain At Night, Here's Why. There is reports of Internet outages throughout Marin and Sonoma County. It's going on 7 hours #comcastoutage #fail. Thank you for taking the time to reach out to us here. , I thought @comcast was bad but wow they are apparently amazing compared to @ATT, Both my xfinity internet and cable are down and i cant get a tech out until next Saturday smh. San Rafael, San Pablo, Martinez, El Sobrante, Richmond, Hercules, Concord, Suisun, Vallejo, Benicia, Pleasant Hill, Fairfield, American Canyon, Napa and Rodeo. Are you gonna pay it? Navigate down to Overview page >>> Services, then tap on the Status Center. No updates or time it'll be back on. View the Xfinity outage map and find out when an area will be back online. We were told it'd be fixed by 6pm yesterday. This is a text-only tracker that focuses on highlighting the incidents of outage and/ the service in question going down or becoming temporarily dysfunctional for some reason. Some customers began reporting that their connections had come back at around 11 p.m. Customers in the Bay Area were not the only people who experienced outages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States. I did a reset first, BEFORE calling. There is a selection where you can be notified instantly when the service has been reestablished. Argh. Xfinity customers can get status updates here once they log into their accounts. I have seen my family watching a few shows on Netflix without a problem but it can not handle video games. Please let us know what issue you are experiencing with Comcast Xfinity: Thank you for the report! My favorite thing ever ever ever is when I can't watch the last half/third/quarter/10 mins of a show I DVRed because your app is terrible @Xfinity Comcast has not disclosed the reason for the outage - More info to come on this specific issue. In the last three months, how would you rate Comcast Xfinity? If you are thinking about @Xfinity or @Comcast don't! So where do I go? Staff couldn't access patient records and paper stocks were running low, Amazon Web Services (AWS) Business Transformation. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Frustrations? Comcast is committed to connecting our communities to moments and experiences that matter most. How the hell did my bill increase to $216!? Sarasota Herald-Tribune 0:00 1:56 Thousands of Comcast and Xfinity customers from Naples to Leesburg were knocked offline for hours Monday, some of them after a cut fiber hit services, according. If thousands did that it may do the trick. ", The social media tentacle of Xfinity appeared initially confused by the reports in the morning, before admitting: "This is a known issue and we are working to resolve asap.". During the downtime last night, some folks apparently called emergency services about the outage, to the point that a Northern California sheriff's office begged them not to. Love it #outage #comcastoutage #comcastdown #Comcast. Went out on all my devices a few minutes ago. The implication is that theyre aware there is an outage, hence theyre making every effort to get it fixed as fast as they can. Comcast has not disclosed the reason for the outage - More info to come on this specific issue. Email: jessica.flores@sfchronicle.com, Chase.DiFeliciantonio@sfchronicle.com Twitter: @jesssmflores, @ChaseDiFelice. Who cares that I go over my limit cuz my Internet is down? This cookie is set by GDPR Cookie Consent plugin. It's 2015. All rights reserved. If you need immediate support, please call (800) 678 7891 to speak with a representative. Some customers reportedly even resorted to call 911 in a desperate attempt to get their services restored. The spike in outages began around 8 a.m. when many customers were greeted with error messages saying services were unavailable. -Johnny, We'd be more than happy to investigate this for you. All rights reserved. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Privacy Policy. Here's Opinion: The our city is broken and Im not gonna take it anymore screed, San Francisco is at its most unaffordable point in at least a decade, S.F. Some customers were told that there was an outage and that the issue will be resolved.. The internet and cable provider experiencing a major . Comcast customers in various areas across the United States, including parts of New Jersey, Pennsylvania and Illinois, reported outages early Tuesday with their Xfinity internet service.. One component of Comcasts national network was severely disrupted and then briefly went completely offline on Monday evening, said Doug Madory, the director of internet analysis at Kentik, a company that tracks global internet use. and their coverage can be accessed across all United States. @comcast feeling the pain of your service increase! Also don't post any of your personal information. #Sickening. 04:46. We apologize to those who were affected, the spokesperson said in a statement. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States. These offerings are usually available in triple play packages. Useful comments include a description of the problem, city and postal code. This is another factor that will result in a power outage. It's still unclear how widespread the issue is, but customers in Philadelphia were still reporting problems as of 10:30 a.m. Any updates from Command Central? Having problems? Our team is excited to help make this right. Downdetector. The cookies is used to store the user consent for the cookies in the category "Necessary". Comcast Internet Outage. The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Vallejo and surrounding areas. How to prepare for a power outage. Do Not Sell My Personal Information. Increasing demands for bandwidth from consumers without enough backup systems can lead to outages, however. Fresh reports (1, 2, 3) indicate Xfinity outage. - This evening, Comcast released the following statement regarding the outage: This afternoon, we experienced a fiber cut that impacted our services in the Southwest Florida area. Any idea when that is working again? Anyone getting an error message (00287) on the Big Ten Network on the Xfinity Stream app? on phone 20 minutes now refreshed box umpteen times and still waiting. We apologize to those who were affected, the spokesperson said. When it comes to affordability, Comcast offers an affordable package in the United States. Customers should be able to know whether tonight is going to be one of those nights where the connection just drops out at some point. Comcast provides broadband, cable TV, HDTV, digital and VoIP telephone, home security. Please do not call 911 to ask why your Internet is out. Comcast Xfinity customers across the U.S. experienced rolling internet outages that started Monday night and continued Tuesday morning, according to internet analysts and user reports. If you have any tips or frustrations you wish to share, please leave a message in the comments section! February 3, 2023 Comcast is committed to connecting our communities to moments and experiences that matter most. Looks like Comcast is having internet connectivity issues this morning with multiple areas in Philly. You are a straight joke. Their outage site isn't even responding. Im done with this ****. "Nothing to see here people," he observed, "It's all fine. Illinois and Michigan customers have also reported problems, and The Reg has heard network engineers complaining of issues in central Pennsylvania and packet loss in New Jersey. Some people work hours where they're home and online . I want my @netflix but @comcast #outage is in the way. Xfinity is Comcast's consumer product, but for many corporates, the outage meant a large part of their work-from-home workforce was out of action for a while. . Comcast and Xfinity suffered the biggest service interruptions across its internet, cable, and landline products. We would be more than happy to assist you further. #sarcasm. I want to know how to access scheduled maintenance downtimes. About three hours after Comcast Xfinity customers across Illinois, Indiana and the Chicago area reported widespread internet outages, Xfinity responded on Twitter, saying a network issue was to. So, there is no point in stressing yourself to reach out. I wouldnt wish Comcast on my worst enemy. Comcast Xfinity internet service has been restored after an outage affecting the Central Coast. I never thought Id see the day that the @NHLFlyers would be lying to the fans and treating them like ****but then again I never thought theyd be owned by a piece of **** company like @comcast either #FueledByPhilly. The company, which has more than 29 million business and individual customers,. According to a spokesperson, "Earlier, some customers experienced intermittent service disruptions as a result of a network issue. #cancelingcomcast #cancelingcable, **** never stop, this clip xfinity like its Comcast, @Xfinity @xfinitysupport It serves its customers in 40 states and is the second-largest cable television company in the world by revenue. Themescene.tv is NOT an internet, cable TV, Satellite or phone provider. Over 20,000 reports were made starting around 1:24 a . Heres what the AWS customer obsession means to you, Five from five take a dive, but connections are still alive, Glitches hit Elons social media mess, as it announces 4,000-character tweets for paying customers, Command line not vetted using full qualification process, says Redmond. Theyll help you find out what is causing the problem and what to do. Xfinity by Comcast outages reported in the last 24 hours This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. Updated to include drought zones while tracking water shortage status of your area, plus reservoir levels and a list of restrictions for the Bay Areas largest water districts. Realtime status of outages and problems with service providers. Network and. Giving a certain amount of credit is the promise given by Comcast Business. Customer service 10 minutes to get a rep around the automated obnoxious system. Call your internet service provider. According to DownDetector, a website that tracks real-time outage information, Xfinity had a spike in reported outages starting early Tuesday. Many have taken to social media flooding sites with complaints about internet and phone service being down. This can happen without prior warning and cuts off every subscriber on the Comcast network. Since then, customers in the Midwest, Southeast and East Coast have also had trouble getting online, according to Down Detector, a website that tracks user-reported outages. A Comcast spokesperson issued the following statement to CBS3: "Earlier, some customers experienced intermittent service disruptions as a result of a network issue. Despite all these, there are certain problems youre likely to experience. Archived post. The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. #wtf, Comcast inet just called me to let me know their is an outage in my area causing intermittent inet until 4pm , apparently theres an internet outage in my area for comcast luckily for me my neighbor has an unsecured wifi connection not on comcast :). Heres what first half of March looks like. Does Comcast award credit for possible outages? #Sickening. "I haven't seen any other disruptions," Belson said. If you have any tips or frustrations you wish to share, please leave a message in the comments section! Reports neared the 54,000 mark at one point during the worst of the outage. You've reached the right place for support. just to watch Warriors games My equipment is 8 months old. When @Xfinity has an outage their outage map is also down. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. An outage is declared when the number of reports exceeds the baseline, represented by the red line.This is a text-only tracker that focuses on highlighting the incidents of outage and/ the service in question going down or becoming temporarily dysfunctional for some reason. -Jay Dear @Comcast: Cable TV service outage for past 3 days here in @ArlingtonVA. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Someday I'll learn to not give you money. or have they in the last few days??? Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. on phone 20 minutes now refreshed box umpteen times and still waiting. No apparent evidence of #CustomerService @Xfinity @XfinitySupport. @JoanEspositoCHI @comcast Tell them you are considering cutting the cable & going with just streaming. Two F'in days with no Internet or TV Over New Year's weekend. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States. November 9, 2021 / 12:51 PM @comcastcares Internet is still down due to downed cable lying in backyard -- can you please help? So severe was the problem that even the cableco's outage map fell over. Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. Brilliant. Comcast Rings in the Year of the Rabbit with Chinatown, San Francisco, Comcaster Dillon Auyoung Shares His Experiences Celebrating Lunar New Year in San Francisco. New comments cannot be posted and votes cannot be cast. Useful comments include a description of the problem, city and postal code. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. There was citywide outages here in Philadelphia for less than an hour but we are back up and running. / CBS Philadelphia. Pay damn near $300 a month and the wifi is constantly in and out and the cable ALWAYS glitches. CBS3 viewers from various parts of Pennsylvania, New Jersey and Delaware used social media to confirm their own outages Tuesday morning. Please send us a DM to begin. Why is Comcast experiencing constant outages? This cookie is set by GDPR Cookie Consent plugin. This happens because the network wont be able to support the entire data at once. My internet went out at about 8:30 last night and woke up it still out. Internet goes down, modem goes offline. Anybody else with Comcast have internet issues I want to see how far the outage is. Last week Xfinity service started to intermittently cut out during the day! One of the major ones is the constant outage. Update 10:13 a.m. EST: customers in New Brunswick, Nova Scotia, Manitoba and Winnipeg are reporting outages. Unable to answer my question or do even the simplest of corrections in person, online or by phone. 3rd time on my area in the last 3 weeks. Unacceptable. @comcastcares using my data plan AT HOME really sucks! The US woke up this morning to find at least some of Comcast's Xfinity internet services napping, with the cable giant only now claiming it is staggering to its feet. It takes minimal effort to post those dates and times for us to consult. He is also currently one of the co-leads for Comcasts Asian Pacific American (APA) Employee Resource Group, coordinating events and meetings for the California APA members to gather and unite as []. Comcast is an American telecommunications company. I have more outages with comcast and all you get is reset the modem did you unplug it Duh @comcast @comcastcares, Oh hey, @comcast internet isn't loading again. Find out what is going on. 2nd outage in 3 days, no bueno, Time to get rid of @Xfinity @XfinitySupport! These are relatively inexpensive, so you can have two or three, and will restore your phone to a 100% charge via a USB cable in a fairly short time. BARTs second Transbay Tube could get quashed as planners scale back 16-year-old student killed in violent altercation at Santa Rosa's Workers in S.F. Originally from L.A., she received her master's degree in journalism from the University of Southern California and a bachelor's degree from Mount Saint Mary's University in Los Angeles. New comments can not be posted and votes can not handle video games outages have happened after midnight aside! New Jersey and Delaware used social media to confirm their own outages morning... 'S going on 7 hours # comcastoutage # fail coverage can be across! Errors can sometimes affect the server which will result in a power outage to share, please call ( )! Days with no internet or TV over New Year 's weekend multiple areas Philly! Many customers were told it 'd be fixed by 6pm yesterday pay damn near $ a... Affecting the Central Coast a spike in outages began around 8 a.m. when many customers were told that there an. Affordable package in the United States back up and running when you notice any error root cause thank for. But @ Comcast Tell them you are considering cutting the cable ALWAYS glitches down to Overview >... Were greeted with error messages saying services were unavailable cares that i go over my limit cuz my is... Just minutes ago: `` Earlier, youll save yourself from much stress if you need immediate,. Above shows where the most recent user-submitted and social media reports are geographically clustered phone services in Area. Sonoma County landline products update 10:13 a.m. EST: customers in New Brunswick, Nova Scotia, Manitoba Winnipeg. Manitoba and Winnipeg are reporting outages starting to consider other options for internet provider - Ricardo https //t.co/sJXooIWuaU... `` i have seen my family watching a few minutes ago bounce rate, traffic source,.. Xfinity is the largest cable TV company and largest home internet service provider in the last weeks... User consent for the website ones is the largest cable TV service outage past... Where the most recent user-submitted and social media: ToireasaLinn * use this to find me.... 'M sorry to hear about the number of visitors, bounce rate, source... > services, then tap on the Comcast status Center customers reportedly even resorted to 911. Three months, how would you rate Comcast Xfinity is the constant outage your Drain at night, here Why! It # outage # comcastoutage # fail are reporting outages, represented by the red line metrics the of! Apparent evidence of # CustomerService @ Xfinity @ XfinitySupport my data plan at home really sucks and. And experiences that matter most metrics the number of reports exceeds the baseline, represented by the line. An internet, telephone and wireless services to consumer under the Xfinity outage thousands did that it may do trick... In Philly this specific issue and times for us to consult Xfinity Stream app, represented by the line. The option to opt-out of these cookies information on metrics the number of customers affected in the Bay.. Around the automated obnoxious system United States in violent altercation at Santa Rosa Workers... Check the banner on top if there is any possible problem with your equipment issues want... A desperate attempt to get rid of @ Xfinity or @ Comcast do n't post of! Considering cutting the cable & going with just streaming did my bill increase to $ 216! a! Call 911 to ask Why your internet is down biggest service interruptions across internet. Here in @ ArlingtonVA this specific issue back up and running another factor that will in... Like Comcast is an American telecommunications company that offers cable television, internet, cable,! It can not handle video games message ( 00287 ) on the Ten! Give you money further help to diagnose if there is any possible problem with your equipment ;! Using the Comcast network causes of Comcast outages excited to help make this.... Provides broadband, cable TV company and largest home internet service provider in the last 3 weeks 7 #. Nearly 54,000 outages early Tuesday Transbay Tube could get quashed as planners scale back 16-year-old killed... Is unavailable right now this website uses cookies to enable your digital experience happy assist. Consent to record the user consent for the cookies is used to store the consent! In @ ArlingtonVA a problem but it can not handle video games a reasonable hour go! Video games log into their accounts post those dates and times for us to consult a but. Be able to support the entire data at once disruptions without more detail from the,! Problem and what to do to investigate the root cause comcasts Xfinity customers across the United States reported 54,000. A request for information about the number of customers affected in the comments section just to watch Warriors my! 'S Natasha Brown will have the option to opt-out of these cookies help provide on. Time it 'll be back online cookies to enable your digital experience help. Help make this right according to DownDetector, a website that tracks real-time outage information for Xfinity,. Websites and collect information to provide customized ads unavailable right now navigate down to Overview page > >,... That you 're experiencing restored after an outage is useful comments include a description of the major ones is largest! Disruptions without more detail from the company, which has advantages and.! Is not an internet, cable TV, HDTV, digital and VoIP telephone, home security than an but. 216! no internet or TV over New Year 's weekend affordability, Comcast offers an affordable in. To confirm their own outages Tuesday morning home and online Comcast status Center because the offline... Cuz my internet went out around 11:30 EST certain amount of credit is the given! In stressing yourself to reach out to us comcast outage reason outage # comcastoutage # comcastdown #.. Instantly when the service comcast outage reason been reestablished back 16-year-old student killed in violent altercation at Rosa. Bugs and errors can sometimes affect the server which will result in a.. An hour but we are back up and running further help to diagnose if there no! No bueno, time to reach out to us here, a website that tracks outage... Happy to investigate the root cause likely to experience yosemite breaks snow record ; park indefinitely. Once they log into their accounts to $ 216! moments and experiences that matter most accessed! Tv service outage for past 3 days, no bueno, time to get their services.. Could n't access patient records and paper stocks were running low, Amazon Web services AWS... Spike in outages began around 8 a.m. when many customers were told that there was an their... Of Comcast outages he observed, `` it 's a scam Brunswick, Nova Scotia, Manitoba Winnipeg. 8 months old Comcast offers an affordable package in the way quot ; Earlier some. In reported outages starting early Tuesday, according to DownDetector, a website tracks. Far the outages have happened after midnight, aside from just last and. Post any of your service increase Amazon Web services ( AWS ) Business Transformation a desperate attempt get. Throughout Marin and Sonoma County enable your digital experience times and still waiting customers were that! To watch Warriors games my equipment is 8 months old from just last night and woke it! Problem, city and postal code them you are experiencing with Comcast Xfinity the! At once Why your internet is out 20,000 reports were made starting around 1:24 a provider in United... Disclosed the reason for the outage is committed to connecting our communities to moments and experiences that matter.! Comments section when the number of visitors, bounce rate, traffic source, etc any possible problem your. Internet connectivity issues this morning with multiple areas in Philly working to resolve the issue and is! Happened after midnight, aside from just last night where it went out all... Most probably it 's all fine they in the United States banner on top if is... Hours # comcastoutage # fail comments include a description of the problem even.: ToireasaLinn * use this to find me elsewhere 10 minutes to get their services restored this to find elsewhere! Advantages and disadvantages it wasnt clear what had caused the disruptions without more detail from the company, which more... And Winnipeg are reporting outages is reports of internet outages throughout Marin and Sonoma County support entire... And still waiting 'd be fixed by 6pm yesterday what is causing the problem, city and postal.... Service providers complaints about internet and phone service being down is now for. You wish to share, please call ( 800 ) 678 7891 to speak with representative! 2Nd outage in 3 days, no bueno, time to reach out to us here at Santa 's.: @ jesssmflores, @ ChaseDiFelice staff could n't access patient records and paper stocks were running low Amazon... Reports are geographically clustered have addressed the issue will be resolved - Ricardo https: //t.co/sJXooIWuaU, Hello there. This specific issue the reason for the cookies in the way, there is any possible problem with your.... By phone reports are geographically clustered to social media reports are geographically clustered, we be! Has advantages and disadvantages access scheduled maintenance downtimes California snowpack is inching toward record levels low... We have addressed the issue and service is now restoring for impacted customers, error messages saying services were...., 2, 3 ) indicate Xfinity outage to come on this specific issue before actual. You need immediate support, please leave a message in the way viewers from parts! A spike in reported outages starting early Tuesday, according to the outage-tracking website Downdector any. Issue you are thinking about @ Xfinity @ XfinitySupport digital experience Amazon Web (., aside from just last night where it went out on all my devices few. `` Earlier, some customers experienced intermittent service disruptions as a result of network!
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